ITAC-02

Solution Provider Accessibility Contact Title

Explanation

This question is asking for the job title of the person at your organization who serves as the primary contact for IT accessibility matters. IT accessibility refers to ensuring that your software, services, or products can be used by people with disabilities, including those with visual, auditory, physical, speech, cognitive, and neurological disabilities. This question is being asked in a security assessment because accessibility is increasingly considered part of an organization's overall compliance posture. Organizations need to demonstrate that they have designated personnel responsible for ensuring their products meet accessibility standards (like WCAG, Section 508, ADA, etc.). Having a dedicated accessibility contact shows that your organization takes accessibility seriously and has allocated resources to address these requirements. The best way to answer this question is to provide the official job title of the person who handles accessibility concerns at your organization. This could be a dedicated accessibility specialist or someone who handles accessibility as part of their broader responsibilities. If your organization doesn't have a specific person assigned to accessibility matters, you should indicate this honestly and possibly mention who would handle such inquiries if they arose.

Example Responses

Example Response 1

Director of Accessibility and Compliance

Example Response 2

Senior Product Manager, Accessibility

Example Response 3

We currently do not have a dedicated accessibility contact Accessibility inquiries are handled by our Customer Support Manager who coordinates with our development team as needed We are in the process of creating a dedicated Accessibility Specialist position that we expect to fill within the next quarter.

Context

Tab
IT Accessibility
Category
IT Accessibility

ResponseHub is the product I wish I had when I was a CTO

Previously I was co-founder and CTO of Progression, a VC backed HR-tech startup used by some of the biggest names in tech.

As our sales grew, security questionnaires quickly became one of my biggest pain-points. They were confusing, hard to delegate and arrived like London busses - 3 at a time!

I'm building ResponseHub so that other teams don't have to go through this. Leave the security questionnaires to us so you can get back to closing deals, shipping product and building your team.

Signature
Neil Cameron
Founder, ResponseHub
Neil Cameron