# Roles

Everyone on your account has one of three roles. You set the role when you
[invite someone](/managing-your-team/invites/), and an admin can change it later
from **Manage Users**.

## The three roles

**Admin** — full access to everything. Admins can do everything a member can, and
also manage billing, invite and remove people, change roles, and manage the
account's settings.

**Member** — full use of the app. Members can create and edit questionnaires and
RFPs, manage sources and the knowledge base, and answer and approve. They cannot
manage billing or the account itself.

**Viewer** — read-only, plus the ability to
[ask individual questions](/home-page/asking-questions/) from the home page.
Viewers can see everything in the account but cannot create, edit, or delete
anything.

| | Admin | Member | Viewer |
|---|---|---|---|
| View everything in the account | Yes | Yes | Yes |
| Ask questions from the home page | Yes | Yes | Yes |
| Create and answer questionnaires and RFPs | Yes | Yes | No |
| Manage sources and the knowledge base | Yes | Yes | No |
| Invite people and change roles | Yes | No | No |
| Manage billing and account settings | Yes | No | No |

## Who takes a paid seat

Admins and members take a billable seat. **Viewers are free, and you can have as
many as you like.**

That makes the viewer role genuinely useful rather than a consolation prize. It
suits anyone who needs visibility and quick answers without doing the work of
filling questionnaires in — customer success and account executives being the
usual examples. They can look up how you answer a security question before a
customer call, without taking a seat.

See [pricing](https://responsehub.ai/pricing/) for current seat costs.

**Choosing a role:** Give people the viewer role by default if they only need to look things up. You
can promote someone to member later, and the change takes effect immediately.

## Next steps

- [Invites](/managing-your-team/invites/)
- [Two-factor authentication](/managing-your-team/mfa/)