Sub-processors

At Coin-op Technologies Ltd, we use third-party subprocessors to help us deliver and improve our services. These subprocessors process personal data on our behalf in compliance with UK GDPR, EU GDPR, and other applicable regulations.

We review all subprocessors to ensure they meet strict security, compliance, and data protection standards before engaging them.

1. What is a Subprocessor?

A subprocessor is a third-party service provider that processes personal data on behalf of Coin-op Technologies Ltd. These services may include hosting, payment processing, analytics, and customer support.

2. Current List of Subprocessors

Subprocessor NamePurposeLocationData ProcessedLegal Safeguards
Make.comWorkflow automation and integration servicesUnited StatesUser-provided data, metadataGDPR compliance, Standard Contractual Clauses
TallyForm creation and data collectionBelgiumForm responses, user input dataGDPR compliance, Standard Contractual Clauses
AnthropicAI model provider for natural language processingUnited StatesUser input dataEU-U.S. Data Privacy Framework, Standard Contractual Clauses
Piwik PROWebsite analytics and performance trackingGermanyWebsite usage data, IP addressesGDPR compliance, Standard Contractual Clauses

3. How We Secure Your Data with Subprocessors

All subprocessors:

  • Sign Data Processing Agreements (DPAs) with us
  • Follow strict data security protocols (e.g., encryption, access controls)
  • Comply with GDPR & UK GDPR requirements
  • Do not resell or use your data for unrelated purposes

4. International Data Transfers

Some of our subprocessors operate outside the UK/EU. When data is transferred internationally, we use:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Data encryption & anonymization where necessary
  • Periodic audits of subprocessors’ compliance

5. Changes & Updates to this List

We may update our list of subprocessors as we add new services or partners. Significant changes will be communicated via:

  • Email notifications to affected users
  • Updates to this page (check the Last Updated date above)

Last Updated: 7th March 2025