Will your company agree to meet your stated accessibility standard or WCAG 2.1 AA as part of your contractual agreement for the solution?
Explanation
Example Responses
Example Response 1
Yes, our company will contractually commit to meeting WCAG 2.1 AA standards for our solution We have an established accessibility program with dedicated resources to ensure ongoing compliance Our development process includes regular accessibility testing using both automated tools and manual testing by accessibility experts We conduct VPAT (Voluntary Product Accessibility Template) assessments annually, and the most recent assessment confirms our WCAG 2.1 AA compliance We are happy to include specific language regarding this commitment in our service agreement and can provide our current VPAT documentation upon request.
Example Response 2
Yes, we will contractually agree to meet our stated accessibility standards, which align closely with WCAG 2.1 AA but have some specific adaptations for our industry Our solution undergoes quarterly accessibility reviews by a third-party accessibility consultant, and we maintain a public accessibility roadmap While we currently meet approximately 95% of WCAG 2.1 AA requirements, we have documented exceptions for certain specialized interactive features where we implement alternative accessibility approaches These exceptions and our alternative approaches are clearly documented in our Accessibility Conformance Report, which we will provide as part of the contractual agreement We also commit to resolving any critical accessibility issues identified during the contract period within agreed-upon timeframes.
Example Response 3
No, we cannot currently commit to meeting WCAG 2.1 AA standards as part of our contractual agreement Our solution was developed before modern accessibility standards were established, and while we have made incremental improvements, we have not yet achieved full WCAG 2.1 AA compliance We are currently in year two of a three-year accessibility improvement roadmap, with the goal of achieving WCAG 2.1 A compliance by the end of this year and AA compliance by the end of next year We can contractually commit to our current accessibility level plus specific improvements on an agreed timeline, but cannot guarantee full WCAG 2.1 AA compliance at this time We can provide our accessibility roadmap and current conformance status as part of our proposal.
Context
- Tab
- IT Accessibility
- Category
- IT Accessibility

