Can the application logs be saved externally?
Explanation
Guidance
Refer to HIPAA regulations documentation for supplemental guidance in this section.
Example Responses
Example Response 1
Yes, our application fully supports external log storage through multiple methods Logs can be exported via secure SFTP to customer-controlled storage locations, streamed in real-time to SIEM systems via our encrypted API, or automatically archived to customer-specified AWS S3 buckets with server-side encryption All log transfers occur over TLS 1.2+ encrypted connections The external logging capability includes all access logs, authentication events, and data access activities required for HIPAA compliance Customers retain full control over retention periods in their external storage systems, and our documentation provides guidance on HIPAA-compliant retention configurations.
Example Response 2
Yes, our application supports external logging through integration with industry-standard logging platforms We offer a built-in connector for Splunk, LogRhythm, and other major SIEM solutions that exports all user activity, PHI access, and system logs in real-time Additionally, we provide a daily automated export of all logs to a designated secure FTP location that customers can configure All exported logs are digitally signed to ensure integrity and encrypted during transit using TLS 1.3 Our system maintains local copies of logs for 30 days, but the external logging capability allows customers to implement the longer retention periods required by HIPAA (minimum 6 years) in their own environments.
Example Response 3
No, currently our application only stores logs within its internal database While these logs capture all required HIPAA-related activities including access to PHI, authentication attempts, and system events, they cannot be automatically exported or saved to external systems We do provide an administrative interface where logs can be viewed and manually exported as CSV files when needed for compliance reviews We recognize this limitation and are developing an API-based external logging capability that will allow real-time log streaming to external SIEM systems, which we expect to release in Q3 of this year In the meantime, we maintain all logs within our application for the HIPAA-required 6-year retention period with appropriate access controls and encryption.
Context
- Tab
- Case-Specific
- Category
- HIPAA Compliance

