HECVAT Category
Incident Handling
Incident Handling covers controls and questions related to that domain. It outlines expectations institutions typically require from vendors. The category helps assess risk posture and operational maturity. It provides structure for consistent evaluation during security reviews.
Assessment Questions
Do you have a formal incident response plan?
This question is asking whether your organization has a documented, structured approach to handling security incidents. A formal incident response plan is a documented set of procedures that outlines how your organization will detect, respond to, and recover from security incidents.
Do you either have an internal incident response team or retain an external team?
This question is asking whether your organization has established a dedicated team responsible for responding to security incidents, and whether this team is internal (employees of your organization) or external (a third-party service provider).
Do you have the capability to respond to incidents on a 24 x 7 x 365 basis?
This question is asking whether your organization has the capability to respond to security incidents at any time of day, any day of the week, throughout the entire year without interruption.
Do you carry cyber-risk insurance to protect against unforeseen service outages, data that is lost or stolen, and security incidents?
This question is asking whether your organization has purchased cyber-risk insurance, which is a specialized insurance policy designed to help protect businesses from the financial impacts of cyber incidents.
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