GV.RM-05.025

Has your organization established a formal cross-departmental communication framework for cybersecurity risks?

Explanation

This question assesses whether your organization has defined clear channels and processes for how different departments (management, operations, IT, legal, HR, etc.) share information about cybersecurity threats, vulnerabilities, and incidents. Effective cross-departmental communication ensures that security risks are properly escalated, addressed holistically, and that response efforts are coordinated across the organization. Evidence could include a documented communication plan or matrix that outlines roles, responsibilities, escalation paths, and communication channels for cybersecurity risks. This might take the form of a formal policy document, communication flowchart, RACI matrix specific to security incidents, or meeting cadence documentation showing regular cross-functional security discussions.

Implementation Example

Identify how all departments across the organization - such as management, operations, internal auditors, legal, acquisition, physical security, and HR - will communicate with each other about cybersecurity risks

ID: GV.RM-05.025

Context

Function
GV: GOVERN
Category
GV.RM: Risk Management Strategy
Sub-Category
Lines of communication across the organization are established for cybersecurity risks, including risks from suppliers and other third parties

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Neil Cameron
Founder, ResponseHub
Neil Cameron