RS.MA-03.315

Does your organization have a documented incident prioritization framework that considers scope, impact, and time-sensitivity?

Explanation

An incident prioritization framework helps security teams focus resources on the most critical incidents first, ensuring efficient response to security events. The framework should evaluate incidents based on their scope (how many systems/users are affected), potential impact (financial, operational, reputational damage), and time-sensitivity (how quickly the incident must be addressed to prevent escalation). Evidence could include a documented incident response plan with a prioritization matrix or scoring system, incident classification guidelines, or screenshots of ticketing/incident management systems showing how incidents are categorized and prioritized.

Implementation Example

Prioritize incidents based on their scope, likely impact, and time-critical nature

ID: RS.MA-03.315

Context

Function
RS: RESPOND
Category
RS.MA: Incident Management
Sub-Category
Incidents are categorized and prioritized

ResponseHub is the product I wish I had when I was a CTO

Previously I was co-founder and CTO of Progression, a VC backed HR-tech startup used by some of the biggest names in tech.

As our sales grew, security questionnaires quickly became one of my biggest pain-points. They were confusing, hard to delegate and arrived like London busses - 3 at a time!

I'm building ResponseHub so that other teams don't have to go through this. Leave the security questionnaires to us so you can get back to closing deals, shipping product and building your team.

Signature
Neil Cameron
Founder, ResponseHub
Neil Cameron