Are you classified as a service provider?
Explanation
Guidance
Refer to PCI DSS Security Standards for supplemental guidance in this section
Example Responses
Example Response 1
Yes, our company is classified as a service provider under PCI DSS We provide a payment processing platform that stores, processes, and transmits cardholder data on behalf of our merchant customers As a service provider, we maintain compliance with all applicable PCI DSS requirements, undergo annual Level 1 Service Provider assessments, and provide our Attestation of Compliance (AOC) to our customers upon request.
Example Response 2
Yes, we are classified as a service provider under PCI DSS While we do not directly process credit card transactions, we host an e-commerce platform that our clients use to collect and process payments Our infrastructure could impact the security of our clients' cardholder data environments, so we maintain PCI DSS compliance as a service provider and complete the appropriate Service Provider Self-Assessment Questionnaire (SAQ D) annually.
Example Response 3
No, our organization is not classified as a service provider under PCI DSS We are a software development company that creates business intelligence tools, but we do not process, store, or transmit cardholder data on behalf of other entities Our software does not connect to payment systems or handle any payment card information While we follow security best practices, PCI DSS service provider requirements do not apply to our business model since we have no involvement with payment card data.
Context
- Tab
- Case-Specific
- Category
- Payment Card Industry Data Security Standard (PCI DSS)

