ResponseHub vs Conveyor: Which Security Questionnaire Tool is Right for Small Teams?

Security questionnaires are now a routine but time-consuming hurdle for most B2B companies. What should be a simple vendor assessment often ends up taking weeks of searching through policies, gathering documentation, and writing the detailed responses enterprise customers expect before approving a deal.

Both ResponseHub and Conveyor promise to solve this problem using AI, but they take fundamentally different approaches.

This comparison cuts through the marketing noise to help you understand which solution fits your specific needs. We’ll examine real-world friction points, pricing models, and core capabilities to give you a clear picture of where each platform excels—and where they fall short. Whether you’re a startup dealing with your first enterprise security review or a scale-up drowning in questionnaires, this analysis will help you make an informed decision.

Quick Overview

ResponseHub: The Focused Questionnaire Specialist

ResponseHub positions itself as the definitive solution for automating security questionnaire completion. Built by a former CTO who experienced the pain firsthand, it focuses specifically on parsing any Excel questionnaire format and generating referenced answers from your existing policies and documentation.

The platform’s core strength lies in its confidence system—every answer includes exact citations referencing specific policy sections and sentences, giving teams 100% confidence in their responses. With unlimited users and source documents across all plans, it’s designed for the collaborative nature of security questionnaire completion.

Conveyor: The Comprehensive Security Review Platform

Conveyor takes a broader approach to security reviews. Beyond questionnaires, Conveyor includes trust centers, document sharing capabilities, and RFP management features.

Their platform emphasizes comprehensive workflow management and positions itself as an all-in-one solution for enterprise security review processes.

Head-to-Head Comparison

Pricing Comparison

Where Conveyor Falls Short

Despite its comprehensive feature set, Conveyor faces several operational challenges that can create friction for teams trying to complete security questionnaires efficiently.

Portal Complexity Issues

This complexity extends to the user experience, where teams often find themselves managing multiple interfaces and workflows. The platform’s broad feature set, while comprehensive, can overwhelm users who simply need to complete questionnaires quickly and accurately.

Workflow Inefficiencies

ResponseHub addresses this directly by automating the entire questionnaire parsing and completion process. Its AI can handle any Excel format without requiring manual formatting or data transfer, eliminating the copy-paste workflow that slows down teams.

Knowledge Base Maintenance Burden

While Conveyor acknowledges this problem, ResponseHub solves it more elegantly with its automated knowledge base that suggests additions based on your source documents and provides AI-powered updates. Teams don’t need to manually maintain Q&A pairs—the system learns from their policies and documentation automatically.

Pricing Structure Complexity

Conveyor’s credit-based system with separate allocations for Trust Centers, Questionnaires, and RFPs can be difficult to predict and budget for. Teams may find themselves running out of specific credit types mid-project, forcing difficult decisions about resource allocation.

Where Conveyor Wins

Despite these challenges, Conveyor does excel in several key areas that make it attractive for certain organizations.

Comprehensive Security Review Ecosystem

Conveyor’s biggest strength is its end-to-end approach to security reviews. For organizations that need trust centers, document sharing, RFP management, and questionnaire completion all in one platform, Conveyor provides genuine value. The integrated workflow can reduce tool sprawl and create a single source of truth for security review activities.

Enterprise-Grade Feature Set

The platform includes advanced features like one-click NDAs, automated document sharing, and sophisticated workflow management that enterprise security teams appreciate. For large organizations with complex approval processes and multiple stakeholders, these capabilities can streamline operations significantly.

Established Market Presence

As a more established player in the security review space, Conveyor has had time to build integrations, refine workflows, and develop enterprise relationships. This maturity shows in their feature depth and ability to handle complex enterprise requirements.

Trust Center Capabilities

Conveyor’s trust center functionality allows companies to create self-service portals where customers can access security documentation and get instant AI answers to questions. This proactive approach can reduce inbound security requests and improve the customer experience.

Who Should Choose What

Choose ResponseHub if:

• You’re a B2B SaaS startup or scale-up focused specifically on automating security questionnaire completion
• You need exact policy references and want 100% confidence in every answer with clear citations
• You prefer self-serve tools and want to get started immediately without sales calls or lengthy onboarding
• You value flexible pricing and want to pay per answer rather than committing to annual seat-based contracts
• Your team varies in size and you want unlimited users without additional costs
• You handle diverse questionnaire formats and need a system that works with any Excel format regardless of complexity

Choose Conveyor if:

• You need a comprehensive security review platform that goes beyond just questionnaires
• You have complex enterprise workflows requiring sophisticated approval processes and stakeholder management
• You want integrated trust center capabilities to create self-service portals for customers
• You handle RFPs in addition to security questionnaires and want a unified platform
• You have predictable, high-volume needs that justify annual subscription commitments
• You prefer established vendors with extensive enterprise features and integrations

Verdict

For most B2B SaaS companies dealing with security questionnaires, ResponseHub emerges as the more focused and efficient solution. Its laser focus on questionnaire automation, combined with exact policy citations and unlimited user access, makes it ideal for teams that want to solve this specific pain point quickly and confidently.

ResponseHub’s pay-per-answer model and self-serve approach particularly benefit startups and scale-ups that need flexibility as they grow. The platform’s ability to handle any Excel format without manual formatting removes a significant friction point that plagues other solutions.

However, Conveyor makes sense for larger enterprises that need comprehensive security review management beyond just questionnaires. If you’re managing trust centers, complex RFPs, and multi-stakeholder approval workflows, Conveyor’s broader feature set may justify its complexity and cost.

The key differentiator comes down to focus versus breadth. ResponseHub excels at doing one thing extremely well—automating security questionnaire completion with confidence and precision. Conveyor offers more features but with greater complexity and operational overhead.

For most teams drowning in security questionnaires, ResponseHub’s targeted approach, transparent pricing, and exact citation system provide the fastest path to solving their immediate pain point.