Simple, Transparent Pricing
Pay for answers, not seats. Tailor your plan to fit your needs.
Core
Perfect for startups of all sizes
- Unlimited users
- Unlimited Knowledge Base
- Unlimited Source documents
Scale
Available Q4 2025
- Everything in Core
- Multiple product support
- Knowledge Base de-duplicator
- Approval enforcement
Enterprise
Tailored solution for large orgs
- From 500 credits per month
- Everything in Scale
- Premium onboarding
- Bespoke training
- Private Slack channel support
- Custom data exports
- Priority feature requests
- Custom integrations
Add-ons & Extras
Enhance your plan with additional services and credits
Premium Onboarding
Get personalized setup and training from our team to ensure optimal configuration for your use case.
Answer Credits
Additional credits beyond your plan's monthly allocation
Frequently asked questions
- An answer credit measures usage in ResponseHub. Each time AI generates an answer for a security questionnaire, one credit is used. 
- Credits are used for AI-generated answers and when using the AI writer. Regenerating an answer, generating Knowledge Base items, or writing manually does not use credits. 
- No. Generating Knowledge Base answers does not use credits. 
- Unused credits roll over so they can be used later if questionnaires arrive in batches. 
- Credits stay valid as long as your subscription is active. 
- You can purchase additional credits through an add-on. 
- Yes, for annual subscriptions over $5,000. Otherwise, payment is by debit or credit card. 
