Please describe the service/application being provided.
Explanation & Context
Explanation:
This question is asking for a detailed description of the service or application that your organization is offering. The goal is to understand what the service does, how it operates, and what kind of data or resources it interacts with. This information is crucial for assessing potential security risks and ensuring that appropriate security measures are in place.
Why it matters:
Knowing the specifics of the service or application helps security professionals identify potential vulnerabilities and threats. For example, if the service handles sensitive customer data, there needs to be robust data protection measures in place. If it's an application that integrates with third-party services, there should be protocols to ensure those integrations are secure.
Example of evidence:
To demonstrate fulfillment of this question, you might provide a document that includes:
- A high-level overview of the service or application.
- The type of data it processes or stores.
- Any third-party services it integrates with.
- The intended users and their roles.
- A brief description of the technology stack used.
For instance, you could describe an e-commerce application that processes customer orders, stores payment information, integrates with a third-party shipping service, and is used by customers and administrative staff. This description would help a security professional understand the scope and potential risks associated with the application.
Example Responses
Example Response 1
Our service is a project management tool hosted on Heroku, designed to help small teams collaborate on tasks and projects. It processes non-sensitive project data, user-generated content, and integrates with third-party calendar services for scheduling. The intended users are team members and project managers.
Example Response 2
Our application is a comprehensive customer relationship management (CRM) system hosted on AWS, which manages customer data, sales pipelines, and marketing campaigns. It integrates with various third-party services for email marketing, customer support, and analytics. The application is used by sales teams, marketing professionals, and customer support staff.
Example Response 3
Our offering is an on-premises enterprise resource planning (ERP) software that manages financials, supply chain, and human resources for large organizations. As it is deployed on-premises, it does not interact with cloud services or third-party integrations, thereby reducing the relevance of this question in the context of our service.

