Do you use sub-processors to process customer data? Please provide a list.

Explanation of the Question

This question is asking whether your organization engages third-party vendors or service providers (sub-processors) to handle customer data on your behalf. Essentially, it wants to know if you outsource any data processing tasks and, if so, which specific sub-processors you use. This is crucial because when you involve external entities in handling sensitive data, you extend your security responsibilities to ensure these sub-processors adhere to the same security standards as your organization.

Why It Matters

Understanding and disclosing the use of sub-processors is vital for several reasons. First, it helps maintain transparency with your customers about who has access to their data. Second, it ensures that all parties involved in data processing comply with relevant data protection regulations, such as GDPR or CCPA. Finally, it allows you to assess the security practices of these sub-processors, ensuring they meet your organization's security requirements and do not introduce vulnerabilities.

Example of Evidence

To demonstrate fulfillment of this question, you might provide a documented list of all sub-processors, including their names, the type of data they process, and the specific services they provide. Additionally, you could include contracts or agreements that outline the security obligations and compliance requirements these sub-processors must adhere to. Regular audits and assessments of these sub-processors’ security practices would further evidence your commitment to maintaining high security standards across your entire data processing ecosystem.