Does your organization document risks associated with proposed changes and provide rollback procedures for each change?

Change management requires thorough risk assessment to understand potential impacts before implementation. Organizations should document both the risks of implementing a change (like service disruptions or security vulnerabilities) and the risks of not implementing it (such as remaining vulnerable to known threats). Additionally, having documented rollback procedures ensures that if a change causes unexpected issues, the organization can quickly restore systems to a known good state. Evidence could include change management documentation templates that include dedicated sections for risk assessment (both for implementing and not implementing) and rollback procedures, along with completed examples of recent change requests showing how these were documented in practice.