RC.CO-03.361

Has your organization established a formal process for coordinating crisis communication with critical suppliers during security incidents?

Explanation

This question assesses whether your organization has established clear protocols for communicating with critical suppliers during cybersecurity incidents or crises. Effective crisis communication with suppliers is essential to coordinate response efforts, minimize disruption to the supply chain, and ensure all parties have accurate information to make informed decisions during an incident. Evidence could include a documented crisis communication plan that specifically addresses supplier coordination, contact lists for key supplier personnel, templates for supplier notifications, and records of crisis communication drills or exercises conducted with critical suppliers.

Implementation Example

Coordinate crisis communication between the organization and its critical suppliers

ID: RC.CO-03.361

Context

Function
RC: RECOVER
Category
RC.CO: Incident Recovery Communication
Sub-Category
Recovery activities and progress in restoring operational capabilities are communicated to designated internal and external stakeholders

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Previously I was co-founder and CTO of Progression, a VC backed HR-tech startup used by some of the biggest names in tech.

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Neil Cameron
Founder, ResponseHub
Neil Cameron