RS.MA-04.317
Does your organization have a formal process to track and validate the status of all cybersecurity incidents from identification through resolution?
Explanation
This question assesses whether your organization maintains continuous visibility of incident status throughout the incident response lifecycle. Effective incident tracking ensures that security events don't fall through the cracks, appropriate resources are allocated, and management has visibility into ongoing security issues. As evidence, you could provide a screenshot or export from your incident management system showing active incidents with their current statuses, assigned owners, and validation checkpoints. Alternatively, you could share your incident response procedure document that outlines how incidents are tracked and validated at each stage of remediation.
Implementation Example
Track and validate the status of all ongoing incidents
ID: RS.MA-04.317
Context
- Function
- RS: RESPOND
- Category
- RS.MA: Incident Management
- Sub-Category
- Incidents are escalated or elevated as needed

