RS.MA-04.317

Does your organization have a formal process to track and validate the status of all cybersecurity incidents from identification through resolution?

Explanation

This question assesses whether your organization maintains continuous visibility of incident status throughout the incident response lifecycle. Effective incident tracking ensures that security events don't fall through the cracks, appropriate resources are allocated, and management has visibility into ongoing security issues. As evidence, you could provide a screenshot or export from your incident management system showing active incidents with their current statuses, assigned owners, and validation checkpoints. Alternatively, you could share your incident response procedure document that outlines how incidents are tracked and validated at each stage of remediation.

Implementation Example

Track and validate the status of all ongoing incidents

ID: RS.MA-04.317

Context

Function
RS: RESPOND
Category
RS.MA: Incident Management
Sub-Category
Incidents are escalated or elevated as needed

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Neil Cameron
Founder, ResponseHub
Neil Cameron