RS.CO-04

Does your organization coordinate incident response activities with all relevant stakeholders in accordance with your documented incident response plan?

Explanation

Effective incident response requires timely communication and coordination with appropriate stakeholders such as executive leadership, legal counsel, IT teams, affected business units, customers, and potentially regulatory bodies or law enforcement. This coordination should follow predefined protocols established in your incident response plan to ensure consistent handling of incidents and appropriate information sharing based on stakeholder roles and responsibilities. Evidence of fulfillment could include documentation of stakeholder communication templates, incident response playbooks showing communication workflows, records of past incident communications, or after-action reports demonstrating how stakeholder coordination occurred during actual incidents.

Context

Function
RS: RESPOND
Category
RS.CO: Incident Response Reporting and Communication
Sub-Category
Coordination with stakeholders occurs consistent with response plans

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Neil Cameron