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Exporting the knowledge base

Your knowledge base is a significant asset. It represents how your organisation has decided to describe its security posture, built up over every questionnaire you have answered, and it stays valuable whether or not you continue using ResponseHub.

So your content is yours. It is fully exportable at any time, in a format you can use elsewhere.

  1. Go to Knowledge Base and select Import / Export.

  2. Select Export as CSV.

The file downloads with every item in your knowledge base.

The export carries more than an import accepts, so it is a complete record rather than only the fields you can bring back in:

Column Contains
question The question
answer The approved answer
explanation The explanation, where one exists
auto_answer yes or no: the item’s sync setting
framework The framework the question came from, if recorded
code The framework’s code for the question, if recorded
category_name, category_code The item’s category. See how items are categorised
area_name, area_code The item’s area
created_at, updated_at When the item was created and last changed

The first six columns match the CSV import format, so an export can be edited and imported back in.