Exporting the knowledge base
Your knowledge base is a significant asset. It represents how your organisation has decided to describe its security posture, built up over every questionnaire you have answered — and it stays valuable whether or not you continue using ResponseHub.
So your content is yours. It is fully exportable at any time, in a format you can use elsewhere.
Export to CSV
Section titled “Export to CSV”-
Go to Knowledge Base and select Import / Export.
-
Select Export as CSV.
The file downloads with every item in your knowledge base.
What the export contains
Section titled “What the export contains”The export carries more than an import accepts, so it is a complete record rather than only the fields you can bring back in:
| Column | Contains |
|---|---|
question |
The question |
answer |
The approved answer |
explanation |
The explanation, where one exists |
auto_answer |
yes or no — the item’s sync setting |
framework |
The framework the question came from, if recorded |
code |
The framework’s code for the question, if recorded |
category_name, category_code |
The item’s category — see how items are categorised |
area_name, area_code |
The item’s area |
created_at, updated_at |
When the item was created and last changed |
The first six columns match the CSV import format, so an export can be edited and imported back in.