Connecting Claude.ai and ChatGPT
Claude.ai and ChatGPT connect to ResponseHub as a custom connector. You sign in with your ResponseHub account and approve access, and the connection keeps itself alive from there — there is no token to create, copy or store.
Add the connector
Section titled “Add the connector”-
In Claude.ai or ChatGPT, open your connector settings and choose to add a custom connector.
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Paste the ResponseHub server URL:
https://app.responsehub.io/mcp -
Sign in to ResponseHub when prompted, and approve access.
The assistant discovers everything else it needs on its own — it registers itself and negotiates the sign-in flow without you filling in a client ID or secret.
What you are approving
Section titled “What you are approving”The approval screen is a ResponseHub page, headed Connect (the assistant) to ResponseHub. It shows:
- Connecting as — the email address you signed in with, and the account the connection will be bound to.
- This will let it: — a plain-English list of what the assistant is asking for, generated from the access it requested.
- Authorize and Cancel.
Access is granted for the account shown and expires after two hours, renewing automatically for as long as the connection stays in use. That means an idle connector goes quiet on its own, and one you use daily never asks you to sign in again.
What the assistant is allowed to do
Section titled “What the assistant is allowed to do”Connectors ask for one of three levels of access:
| Access | What it covers |
|---|---|
| Connect to ResponseHub on your behalf | Full access — read and write, bounded by your account role. This is what a client gets when it does not ask for anything narrower. |
| Read your questionnaires, RFPs, knowledge base items and source documents | Read only. |
| Create, update and delete questionnaires, RFPs, knowledge base items and source documents | Write, alongside read. |
Most connectors ask for the first, so assume a new connector can write unless it says otherwise. If an assistant only ever needs to look things up, and it lets you choose, pick read-only access.
Whatever it asks for, it can never exceed your own permissions: a read-only account role stays read-only through a connector. See permissions and safety.
Which account you connect to
Section titled “Which account you connect to”A connector is bound to one account — the first account your user belongs to. There is no account picker in the approval flow, so if you belong to several accounts, check the name shown under Connecting as before approving.
To work in a different account from a web assistant, use an API token instead: tokens are created against a chosen account. See connecting Claude Code and Cursor.
Removing a connector
Section titled “Removing a connector”Remove or disconnect the connector in Claude.ai or ChatGPT — that is the switch that stops it being used. ResponseHub does not have its own screen for revoking a connector’s access; if you need a connection cut off at the ResponseHub end, contact support.