Updating the portal

With your answers ready, the last step is putting them into the portal itself. The extension does this a question at a time, and helps you keep your place as you move through the pages.

Finding your place

The extension keeps itself aligned with the portal page you are looking at:

• Questions that aren’t on the current page are greyed out and collapsed
• Questions that are on the page are highlighted, and the sidebar scrolls to them
• Selecting a question in the portal brings up that question in the extension

So as you move from section to section, the extension narrows itself to whatever is in front of you.

Fill in an answer

Select Update Portal on a question. The extension writes your answer into the portal’s answer box, and sets the yes, no, or N/A control where the portal has one.

Work down the page question by question, then move to the next section.

When a portal isn’t fully supported

Portals vary enormously, and some of the older ones are built in ways that are difficult to work with — nested iframes, or HTML that is hard to interpret reliably.

The extension has been tested against most major portals, including a number of legacy ones. Even so, you may occasionally hit a question where:

• The answer box cannot be found on the page
• The answer box is hidden behind a button or another control
• The response options are something other than yes/no — options A, B, and C, for example

In those cases, fill that question in by hand and carry on.

Tell us about portals that don't work

Full coverage is the goal. If you are working with a portal the extension handles badly, contact support and tell us which one — that is how coverage improves.

Next steps

• Completing a questionnaire
• Updating the knowledge base after a questionnaire